1.1 The Customer acknowledges that where Goods of a particular style, colour and finish are specified, the Company may not be able to match such style, colour and finish and any minor variations in the total Order placed by the Customer are acceptable and do not give the Customer grounds to reject the Goods or cancel the Agreement on that basis.
1.2 Without limiting the generality of anything else in this Agreement, the Company may in its discretion and without any legal obligation to do so permit Goods, which have been delivered to a Customer to be returned upon terms that the Customer is allowed the credit for the price of the Goods. However the Company warns that it will not exercise its discretion in favour of a Customer unless:
(a) the goods have been previously inspected at the customers premises by a duly authorised representative of the Company who after such inspection agrees to receive them back; or
(b) the goods are returned to the Company’s premises accompanied by a form of advise showing the relevant invoice number, total quantity supplied, quantity rejected and reason for rejection within (7) days of delivery, and the Company, after inspection agrees to receive them back.
(c) the Company must be informed of the Customer’s intention to return goods and any return must be authorised in writing by the Company including nominated freight carrier for such return.
1.3 credit claims shall not be accepted by the Company where the goods are samples.
1.4 Goods for return must be in original packaging and be in a saleable condition.
1.5 Superseded or deleted range items cannot be returned for credit by the Customer.
1.6 Without prejudice to any other rights of the Company to sue for breach of contract, it is expressly agreed and understood that once the Company has written a production order for goods ordered any cancellation of the order can only be made with the consent in writing of the Company. The Company warns that if such consent is given it shall only be on terms, which indemnify it against loss.